Shipping policy

Shipping & Delivery Policy

Hungry Cloud (Operated by COCO PAWS)

Hungry Cloud is a cloud kitchen committed to delivering freshly prepared food in a timely and hygienic manner. Please review our delivery policy below:

Delivery Areas

  • We currently deliver to select locations within our serviceable radius.

  • Delivery availability is subject to location, distance, and operational capacity at the time of order placement.

Order Processing

  • Orders are processed immediately upon successful payment or order confirmation.

Delivery Timelines

  • Estimated delivery time may be communicated at the time of placing the order.

  • While we strive to deliver within the estimated time, delays may occur due to:

    • Traffic conditions

    • Weather issues

    • High order volumes

    • Third-party delivery partner constraints

Hungry Cloud shall not be held responsible for delays caused by factors beyond our control.

Delivery Charges

  • Delivery charges, if applicable, will be clearly displayed during checkout.

  • Charges may vary based on distance, order value, or ongoing offers.

Order Accuracy & Acceptance

  • Customers are requested to ensure that the delivery address, contact number, and order details are accurate before placing an order.

  • Hungry Cloud will not be responsible for failed or delayed deliveries due to incorrect information provided by the customer.

Failed or Undelivered Orders

  • In case an order cannot be delivered due to:

    • Incorrect address or contact details

    • Customer unavailability at the time of delivery

    • Refusal to accept the order

The order shall be treated as completed, and no refund will be issued.

Third-Party Delivery

  • Deliveries may be fulfilled through third-party logistics or food delivery partners.

  • Hungry Cloud is not responsible for delays or issues caused by third-party delivery services but will assist in resolution where possible.

Delivery Confirmation

  • Delivery is considered complete once the order is handed over at the provided address.

Contact Us

For delivery-related queries or assistance, please contact:
Email: hungrycloud1@gmail.com

Phone: 8017103688

By placing an order with Hungry Cloud, you agree to this Shipping & Delivery Policy.